Mackay Rustic Hire and Events

Mackay Rustic Hire and EventsMackay Rustic Hire and EventsMackay Rustic Hire and Events
  • Home
  • Hire Items
    • Packages
    • Arbours
    • Tables
    • Chairs
    • Bars
    • Lighting
    • Signs
    • Backdrops
    • Dance Floor
    • Wishing Well
    • Soft Furnishings
    • Umbrella's
    • Teepee
    • Styling Decor
    • Transport
  • Kids
  • Quote Request
  • Gallery
  • Info
    • FAQ
    • Terms & Conditions
  • More
    • Home
    • Hire Items
      • Packages
      • Arbours
      • Tables
      • Chairs
      • Bars
      • Lighting
      • Signs
      • Backdrops
      • Dance Floor
      • Wishing Well
      • Soft Furnishings
      • Umbrella's
      • Teepee
      • Styling Decor
      • Transport
    • Kids
    • Quote Request
    • Gallery
    • Info
      • FAQ
      • Terms & Conditions

Mackay Rustic Hire and Events

Mackay Rustic Hire and EventsMackay Rustic Hire and EventsMackay Rustic Hire and Events
  • Home
  • Hire Items
  • Kids
  • Quote Request
  • Gallery
  • Info

frequently asked questions

Do you have packages?

Yes, please see the package tab under hire items or contact us to customise a package for your event.

Are prices displayed inclusive of GST

 No, all prices shown are exclusive of GST.  

The total cost formally quoted to you at time of booking will be the price you pay which will include GST.  

Do you have a minimum hire?

Yes we do. Our minimum hire for DIY pickup is $100 and $300 if you require delivery.

What is the packing fee for?

The packing fee is the time it takes us to pack up, box and wrap the items ready for pickup or delivery - the packing fee is included in any delivery fee but may be charged on DIY pickups.

What happens if the weather is bad?

Unfortunately we are unable to provide a refund or postpone until a later date. An unfavourable weather plan is essential when booking our services.

What is the bond for?

The bond is a refundable security deposit to cover against minimal damages or cleaning.

Where are you located?

We are situated in Paget, Mackay Queensland.

What if I only need the items for one day?

Despite needing the hire item for only one day, the price is the same. A one day rental is the same as a weekend or two day rental. 

How do I reserve my date?

Please complete the request a quote form or give us a call, we will complete a formal quote and after receiving the deposit amount your order will be confirmed.

What if I cancel?

Booking fees are non-refundable, 30% of the total is due in order to reserve your reservation date and the final payment must be paid 14 days prior to the date of the reservation. All sales including delivery fee becomes final within 14 days of your event.

Mackay Rustic Hire and Events

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CURRENT COMPETITION

We are currently running a birthday competition on our facebook page, if you enter & receive an email saying you have won & to click on the link, do not click on the link & please report the page that emailed you to facebook, they may also try to add you as a friend again please report. Our facebook page will not ask you to click on any links or add anyone as a friend. 

We are still running the comp & on the 

11-07-2022 we will draw the prize, 

post the winner & contact them, 

not prior to this date.